FAQ: Help and How-To
Question: How do I download the files?
Answer: When you click on the download links
provided on the download page or in the email you're sent, your computer will
prompt you to save the file or open it. Save all files to your hard drive. You
can also save a .PDF file to your hard drive after first opening it in Adobe Reader.
Question: Which format should I download?
Answer: You should download the LIT format for
Microsoft Reader, PDF for Adobe Reader, PDB for eReader (formerly Palm Reader),
and PRC for Mobipocket Reader. Some e-readers will import other file formats, such
as Adobe PDF. Please refer to the help file of your e-reader device or software
for details.
Question: I don't have a PayPal account. Can I still
buy an ebook?
Answer: Yes. PayPal no longer requires people
to register in order to use their services. They accept most major credit cards
and EChecks in addition to payment by PayPal.
Question: Are these books available in paperback?
Answer: You can still find original
copies of the books at used bookstores, but at this time I'm only selling digital
versions of the books. Print-on-demand technology is still too costly for me to
justify selling paperback copies.
Question: What happens if there's something wrong
with the file I downloaded? Can I get my money back or get a replacement?
Answer: If there's anything wrong with the file,
or if the download link doesn't work, please contact
me. I can email a replacement copy. Also, I've tried to catch typos, but if
I've missed any, please let me know where they are so I can correct the mistakes
and send you a new copy (free of charge of course!)
Question: Can I get a refund or a new download
link if I buy the wrong format?
Answer: All sales are final, but mistakes happen!
I can email a replacement file if you contact me
and let me know what happened.
Question: What happens if my computer crashes
and I lose the ebook(s) I bought?
Answer: Email me
your PayPal receipt, InkBooks email receipt — or the email you used to buy the book
if you didn't save either of these receipts — and I'll send you a replacement copy.
Question: I get an error message when I try to check
out. Why?
Answer: The Opera browser doesn't work with
the shopping cart software. If you have Internet Explorer or Firefox, please try
again with that browser. Otherwise, please contact
me.
E-Reader Downloads (Free!)
Tech Talk
Several helpful overviews on e-reader formats and devices from Dear Author: